Treating Your Employees with Respect
“Being an entrepreneur, you learn how to fail fast, but you also learn how to pivot quickly.” Two hospitality experts – Anastasia Dellaccio – Senior Manager – Community Impact and Philanthropy, Corporate Affairs at Booz Allen Hamilton, and Winston Lord, Storyteller and Ambassador, Founder of Lord Hospitality & Former Chief Evangelist at OpenTable, join us for a discussion on the impacts of mental health and the pandemic within the hospitality industry. The guests also highlight the technological advancements and innovations that has happened in the restaurant and hospitality space in the last year and how these advancements will affect the future.
Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating dialogue around mental fitness – because #WeAreEveryone
0:00 Intro
2:11 Anastasia talks about how the pandemic has affected their industry in positive and negative ways
5:22 Winston also talks about how the pandemic impacted their industry positively and negatively and what they did to solve some of the problems
9:33 Winston talks about how he has witnessed the impacts of mental health and the pandemic unfold and how they have addressed that within the hospitality industry
11:35 Anastasia also talks about how the impacts of mental health and the pandemic also unfold in their industry and how they have handled the situation
15:16 Winston talks about the importance of treating your employees with respect since you get to retain them as your royal employees
17:59 Anastasia talks about how the pandemic has affected her work, social impact, and philanthropy
21:34 Winston shares his thoughts on how he thinks the pandemic has affected work, social impact, and philanthropy and what leaders need to do
25:31 Anastasia talks about the approach that people should take as they are recovering from the pandemic and lessons learned to help you handle things differently and the importance of saving
29:05 Winston also talks about the lessons that he learned from the pandemic and things that they need to do as they are recovering from it
31:24 Anastasia adds on the biggest lessons that she learned also due to the pandemic that may be helpful to others
34:23 Winston talks about some of the technological advancements that will impact their industry going forward
36:07 Anastasia also talks about some of the technological advancements that impact their industry and also the technology that most businesses will decide to stick with
39:10 Winston also shares his thoughts on the technologies that most business will stick with even after the pandemic and his advice to people in tech
41:33 Anastasia shares the lessons she has personally learned through the pandemic year and how those lessons are guiding her and how she found her Zen
43:16 Winston also shares personal lessons that he learned through the pandemic year and how those lessons are guiding him and how he found his Zen
44:46 Anastasia talks about mental wellness and what mental wellness means to her and what helps improve her mental wellness
47:33 Winston also talks about mental wellness and what the term means to him and what helps improve his mental wellness
50:00 Anastasia shares her parting words and the advice that she would give to other people
51:15 Winston also gives his parting words and the advice that he would give to other people
Shows Mentioned:
The National Restaurant Association is a restaurant industry business association in the United States, representing more than 380,000 restaurant locations. It also operates the National Restaurant Association Educational Foundation. The association was founded in 1919 and is headquartered in Washington, D.C.
New York is an American biweekly magazine concerned with life, culture, politics, and style generally, and with a particular emphasis on New York City.
Dolci Gelati is an artisan gelato company based in DC that specializes in all-natural, authentic Italian ice cream and sorbet.
The Paycheck Protection Program (PPP) is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll.
https://www.hellbenderbeer.com/
The United States Centers for Disease Control and Prevention is the national public health agency of the United States. It is a United States federal agency, under the Department of Health and Human Services, and is headquartered in Atlanta, Georgia.
Corporate social responsibility is a type of international private business self-regulation that aims to contribute to societal goals of a philanthropic, activist, or charitable nature by engaging in or supporting volunteering or ethically-oriented practices.
Black Lives Matter is a decentralized political and social movement protesting against incidents of police brutality and all racially motivated violence against black people
GoPuff is a digital delivery service operating in over 650 US cities through approximately 250 fulfillment centers as of March 2021. Users can order items online or via the GoPuff app and get the items delivered. As of March 2021, the company was valued at $8.9 billion.
DoorDash, Inc. operates an online food ordering and food delivery platform. It is based in San Francisco. With a 56% market share, it is the largest food delivery company in the United States. It also has a 60% market share in the convenience delivery category.
Postmates is an American quick-commerce and food delivery service owned by Uber that offers local delivery of restaurant-prepared meals and other goods. As of February 2019, Postmates operates in 2,940 U.S. cities.
Quotes Mentioned:
“An estimated 2.5 million restaurant jobs were lost nationwide in 2020 according to the National Restaurant Association.”
“Employees are also humans.”
“Everyone’s got other things going on besides work.”
“If we can get the industry as a whole to recognize that there needs to be work-life balance, that’s going to help with the mental health moving forward.”
“Retention is a lot cheaper than acquisition.”
“Resilience means adaptability and innovation, in essence.”
“Pandemic showed that hospitality operators are the ultimate entrepreneurs.”
“Being an entrepreneur, you learn how to fail fast, but you also learn how to pivot quickly.”
“Everyone needs hospitality in life.”
“Everywhere I go, portions seem smaller, yet you’re paying twice the price.”
“You need to allow your technology to speak to other software’s in the industry.”
“Everyone’s trying everything right now, but there’s going to be a couple of winners that come out.”
“At the end of the day, when you have to help others, you also have to help yourself.”
“Always look at the bright side.”
“If you put it in the calendar and schedule it, it’ll stay there and you can abide by it.”
“It’s just as important to be selfish sometimes.”
Guests Social Media Links:
Winston Lord:
LinkedIn
Company Website
Personal Website
Email: winstonbaolord@gmail.com
Twitter
Life After The Military: Mike Black
U.S. Air Force Colonel (Retired) Mike Black joins the podcast to share valuable lessons learned during his Air Force career; how he planned and executed his transition; how he applied his lessons learned to perform as a successful small company Chief Operating Officer in the private sector; and, provided great advice to guide veterans as they prepare for their transition.
Key Takeaways:
0:00 Introduction
1:50 Mike shares his experiences at the White House Communications Agency when supporting President Obama and his administration
4:30 Mike talks about performing as a Corporate Chief Operating Officer
7:45 Mike talks about his formal education and the 5 F’s: Family, Flying, Fitness, Fairness, and Fun
12:58 Mike talks about how his military experience prepared him for his own transition
15:41 Mike discusses his role as a mentor to other veterans
18:51 Mike shares what went well and what did not go well during his transition
23:00 Mike talks about leading a high performing team in the private sector
28:25 Mike explains what he’d do differently if he were to transition again
32:22 Mike shares the key questions he asked himself to decide on what he wanted to do after the military
36:27 Mike provides advice to corporate leaders on how to integrate veterans onto their teams
44:02 Mike talks about the importance of a clearly defined vision and mission and his personal vision board
51:36 Lee closes out the podcast
The Strength of Speaking Up with Maurisa Potts
“Your voice is the number one powerful tool that you have and you have to use it to speak up.” Maurisa Potts, Founder & CEO, Spotted MP, joins us for an open conversation about the importance of speaking up and some of the tools that can be used to combat most of the challenges that have come up due to the pandemic. Maurisa also touches on the significance of communication in mental fitness and how it has evolved in terms of mental fitness in her career.
Show notes:
0:00 Intro
1:46 Maurisa talks about some of the challenges that women face at the beginning of their careers or maintaining a seasoned career, especially during the pandemic
4:43 Maurisa talks about being equal in terms of gender and why the glass ceiling that prevents most women to be in more C suite levels needs to be broken
6:25 Maurisa talks about some of the tools that can be used to combat most of the challenges that have come up due to the pandemic
11:35 Maurisa talks about mental fitness, what it means and the four things or pillars that comes to mind when she hears the term
16:02Maurisa talks about financial health and well being and why it is okay to talk about finance and the future and being in control
18:33 Maurisa shares her experiences with the different generations in the workforce, how they can better communicate, learn to understand each other and support each other having different outlooks
23:44 Maurisa talks about the importance of up skilling your staff and training them rather than judging them and calling them old
27:30 Maurisa talks about the significance of communication in mental fitness and how it has evolved in terms of mental fitness in her career
31:04 Maurisa talks about how she promotes other women who fear to speak up and express themselves because they fear being judged
33:34 Maurisa also talks about mental wellness and what it means when she hears the term in her own words
37:08 Maurisa talks about the importance of saying no sometimes to things that don’t sit right with you and how saying no to some things opens up other opportunities
38:38 Maurisa talks about the resources that help her prepare for adversity mentally and that helps her flex her mental fitness muscle
41:33 Maurisa also shares advice that she always gives to people
Shows Mentioned:
The Bureau of Labor Statistics is a unit of the United States Department of Labor. It is the principal fact-finding agency for the U.S. government in the broad field of labor economics and statistics and serves as a principal agency of the U.S. Federal Statistical System.
The National Center for Health Statistics is a principal agency of the U.S. Federal Statistical System, which provides statistical information to guide actions and policies to improve the public health of the American people.
Zoom is a videotelephony proprietary software program developed by Zoom Video Communications. The free plan provides a video chatting service that allows up to 100 concurrent participants, with a 40-minute time restriction. Users have the option to upgrade by subscribing to a paid plan.
Skype is a proprietary telecommunications application that specializes in providing video chat and voice calls between computers, tablets, mobile devices, the Xbox One console, and smart watches over the Internet. Skype also provides instant messaging services. Users may transmit text, video, audio and images.
The National Council on Aging was founded in 1950 as the first charitable organization in the U.S. that would provide a national voice for older Americans and act as their advocates in dealing with service providers and policymakers.
The New York Times is an American daily newspaper based in New York City with a worldwide readership. Founded in 1851, the Times has since won 130 Pulitzer Prizes, and has long been regarded within the industry as a national “newspaper of record”. It is ranked 18th in the world by circulation and 3rd in the U.S.
Boys & Girls Clubs of America is a national organization of local chapters which provide voluntary after-school programs for young people.
Quotes Mentioned:
“46% of women said they were experiencing symptoms related to depression or anxiety by the end of 2020.”
“Alcohol also interrupts your sleep.”
“One of the things we all have in common is that we’re going to get old.”
“You live and learn.”
“Everyone still has a lot more gas in the tank to give.”
“People like to make fun of other people.”
“Our voice is so powerful and we have to use it to the best of our ability to communicate whatever we need to say.”
“Even if it’s difficult things, you have to communicate.”
“It’s important to understand where people are coming from or what their viewpoints are and sometimes they’ll agree to disagree.”
“Your voice is the number one powerful tool that you have and you have to use it to speak up.”
“Sometimes your voice will not be the favored one, but you have to stay true to whatever you believe in and stand your ground.”
“It’s okay to be the only one at a table and eat alone sometimes.”
“People don’t get what they want because they don’t ask for what they want.”
“If it doesn’t create fire in your belly, it doesn’t sit in your heart, or it causes that anxiety and stress and depression where you just get so anxious because you have to do this thing and really don’t care for it, say no.”
“Continue to work on feeding your present brain and sun-setting your worry brain.”
Guests Social Media Links:
LinkedIn
Personal Website
Company Website
Twitter
Life After The Military with Howie Cohen
Howie Cohen, the Director of the Pivotal Moments Charlie Mike channel and a veteran of over 27 years of military service, shares how military schools and assignments helped him develop the skills and tools to transition successfully from the military. Howie provides very detailed advice and guidance for men and women in the military to plan, prepare for, and execute a successful transition. Howie also shares what did not go well for him and what he’d do differently if he were to transition now.
Learn more about Howie on our Charlie Mike Page, our About Page, and LinkedIn
Key Takeaways:
0:00 Lee Elias opens the podcast and introduces Howie
2:36 Howie shares valuable lessons learned from his military experience which included Airborne School, Jumpmaster School, Ranger School, and assignment to the 3Rd Ranger Battalion.
11:14 Howie shares stories of experiences at the White House Communications Agency – supporting the Bush 43 Administration and meeting Pope John Paul VI.
17:44 Howie describes how he prepared for and executed his transition out of the military.
24:52 Howie talks about what went well, what did not go well, and what he’d do differently during his transition.
31:37 Howie describes how the three companies he worked for helped him integrate into their work environment and culture.
36:35 Howie talks about his step into entrepreneurship and following his passion.
41:02 Howie provides very detailed, specific advice on how to prepare for transition from the military.
56:08 Howie provides advice to organizational leaders on how to help veterans integrate into their organizations.
Life After The Military: Janet Cruz M.D.
Janet Cruz M.D. is Family Medicine Physician, the author of Stay In Medicine and a former U.S. Air Force Officer. In our first episode of Crossing the Line of Departure, she shares her story of joining the military and how it prepared her for civilian life.
Check out Janet's book, Stay In Medicine, here
The Power of Art and Mental Wellness with Kayleigh Bryant and Peter Maye
“The power of the art has a proven impact on our wellness.” Peter Maye, Co-Director, Arts in Foggy Bottom, and Kayleigh Bryant - Greenwell, Curator of 2021 Exhibition & Head of Public Programs with the Smithsonian American Art Museum and Renwick Gallery, join us for a discussion about how you can use arts to help you in building your mental fitness. Peter and Kayleigh also highlight how working in the field of art helped him or guided him through life endeavors. If you live in the DC area, flex your artistic muscle and check out Arts in Foggy Bottom this summer.
Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating dialogue around mental fitness – because #WeAreEveryone
Listen Here:
Key Takeaways:
0:00 Intro
2:37 Kayleigh talks a little bit about herself and arts and how she thinks that arts relates to the mental health and wellness
5:11 Peter also shares a little bit about himself and arts and how he also thinks arts relates to the mental health and wellness
9:28 Kayleigh talks about the term mental fitness and arts and being aware of the importance of mental strength
11:07 Peter also talks about what the term mental fitness and arts and being aware of the importance of mental strength
13:20 Kayleigh and Peter talk about how you can use arts to help you in building your mental fitness
15:28 Peter talks about how working in the field of art helped him or guided him through life endeavors
16:59 Kayleigh also talks about how working in the field of art helped her or guided her to work through the things she does
20:06 Peter talks about how different generations should communicate about the mental wellness and fitness, learn to understand each other even though we have different outlooks and perspectives and what he has noticed
22:08 Kayleigh talks about talks about how different generations should communicate about the mental wellness and fitness, learn to understand each other even though we have different outlooks and perspectives and how the communication occurs
23:54 Peter talks about how he uses his arts to help commercial artists who do commercial arts and help them to be able to take any feedback
26:41 Kayleigh talks about bringing different perspectives together and how working to organize the event as we’re coming out of the pandemic helped their team with their wellness
28:12 Peter also talks about bringing different perspectives together and how working to organize the event as we’re coming out of the pandemic helped their team with their wellness
31:07 Kayleigh talks about how it felt like working with the artists especially during the pandemic as compared to now
33:29 Peter also talks about how it felt like working with the artists especially during the pandemic as compared to now
34:31 Kayleigh talks about mental wellness and explains what the term means whenever she hears the word
36:18 Peter also talks about mental wellness and explains what the term means whenever he hears the word
39:15 Peter talks about how he practices preparing with adversity mentally and how he flexes his mental fitness muscle
41:37 Kayleigh also talks about how she practices preparing with adversity mentally and how she flexes her mental fitness muscle
44:07 Peter shares an advice that would really help people to dealing with their mental health and mental fitness
44:49 Kayleigh and Peter talks about the exhibit and when it will be happening
The National Symphony Orchestra, founded in 1930, is the United States national orchestra based in Washington, D.C. Its principal performing venue is the John F. Kennedy Center for the Performing Arts. It also performs for the annual National Memorial Day Concert and A Capitol Fourth celebrations.
The National Cherry Blossom Festival is a spring celebration in Washington, D.C., commemorating the March 27, 1912, gift of Japanese cherry trees from Mayor Yukio Ozaki of Tokyo City to the city of Washington, D.C.
A Master of Fine Arts is a terminal degree in fine arts, including visual arts, creative writing, graphic design, photography, filmmaking, dance, theatre, and other performing arts and in some cases, theatre management or arts administration.
Zoom is a videotelephony proprietary software program developed by Zoom Video Communications. The free plan provides a video chatting service that allows up to 100 concurrent participants, with a 40-minute time restriction. Users have the option to upgrade by subscribing to a paid plan.
Orangetheory Fitness is a boutique fitness studio franchise based in Boca Raton, Florida. As of December 2019, the chain includes over 1,200 studios in all 50 U.S. states and over 23 countries. Since its founding in 2010, the chain has expanded rapidly, surpassing $1 billion in system-wide sales in 2018.
The Queen’s Gambit is a 2020 American coming-of-age period drama miniseries based on Walter Tevis’s 1983 novel of the same name. The title refers to “Queen’s Gambit”, a chess opening. It was written and directed by Scott Frank, who created it with Allan Scott.
https://www.globalpickleball.network/
Quotes Mentioned:
“The power of the art has a proven impact on our wellness.”
“Performing arts participation crucially relates on social determinants of health, particularly from the perspective of building social and cultural capital, encouraging healthy behaviors.”
“For mental well-being, I think it’s great to work with teams.”
“You don’t really know what you need until you take things for granted until it’s not there.”
“Mental fitness and the arts have always really been strongly linked historically.”
“Mental fitness is something that you have to establish and work towards.”
“Art is a great form of a therapy.”
“In commercial art, there’s a lot of critique.”
“In every team, everybody has input.”
“What doesn’t kill you makes you stronger.”
“Your experiences will prepare you for whatever it is that’s coming ahead.”
“If we all just learn to trust ourselves and lean on our past experiences, we can get through it.”
Guests Social Media Links:
Kayleigh Bryant
LinkedIn
Website
You Have to Help Yourself with Natalie Oliverio
“Anything is possible, anything can be fixed, anything can be supported, no matter whom it is and what their problems are.” Natalie Oliverio, Founder and CEO of Military Talent Partners, join us to talk about the trends that she has seen within the Veteran workforce when it comes to mental wellness especially during the pandemic period and being isolated. Natalie also highlights how there is help for everyone, no matter how unique or detrimental their specific situation is.
Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating dialogue around mental fitness – because #WeAreEveryone
Key Takeaways:
0:00 Intro
1:43 Natalie talks about the trends that she has seen within the veteran workforce when it comes to mental wellness especially during the pandemic period and being isolated
4:55 Natalie talks about mental fitness and what it means in her own terms and how important it is for someone’s health
7:44 Natalie talks about how an organization can create an inclusive, diverse belonging culture for all employees and institute stronger training programs to adapt to the ever changing workforce
10:19 Natalie also talks about what employers can do to always set their employees for success in their companies
12:36 Natalie talks about the idea of mindful and situational awareness when it comes to workplace culture and also when you are seeking out a new opportunity
17:14 Natalie talks about the importance of being specific of what you want to be hired such as being given a role that best fits you and you end up perfecting it
20:20 Natalie talks about mental health and mental wellness in the different generations in the workforce and trends she has seen since they have different outlooks and experiences
23:34 Natalie talks about mental wellness and what that word means to her when she hears it being mentioned
25:33 Natalie shares her resource that she uses that helps her flex her mental fitness muscles and that can help you too
28:28 Natalie also talks about the importance of saying I’m struggling and also ask for help when you are stuck
30:57 Natalie talks about the importance of having specific months dedicated to awareness and recognition to have that platform to open up the communication
31:54 Natalie explains that there is help for everyone, no matter how unique or detrimental their specific situation is
Shows Mentioned:
www.pivotalmoments.org
Wounded Warrior Project is a charity and veterans service organization that offers a variety of programs, services and events for wounded veterans of the military actions following September 11, 2001. It operates as a nonprofit 501 organization.
Post-traumatic stress disorder (PTSD) is a mental health condition that’s triggered by a terrifying event — either experiencing it or witnessing it.
Meditation is a practice where an individual uses a technique – such as mindfulness, or focusing the mind on a particular object, thought, or activity – to train attention and awareness, and achieve a mentally clear and emotionally calm and stable state.
Quotes Mentioned:
“Mental fitness is just as important as your physical fitness and your overall health.”
“What feeds your mental fitness and supports your mental health now may not be true a month from now, even a week from now.”
“Any organization that thinks they don’t have a culture problem is very checked out and disconnected from their workforce.”
“Workplace culture comes from leadership and management.”
“You have to help yourself.”
“Awareness, perspective, mindset and situational awareness, self-awareness and situational awareness can go so far in any situation.”
“Everyone’s a product.”
“How can you get a job, a career, anything, if you can’t speak about what it is, what you do, why you want it, how you do it.”
“Anything is possible, anything can be fixed, anything can be supported, no matter whom it is and what their problems are.”
“Mental wellness, mental health struggles are far more normal than anybody realizes.”
“You’re not weak when you ask for help.”
Guests Social Media Links:
LinkedIn: https://www.linkedin.com/in/natalieoliverio/
Website: https://militarytalentpartners.com/
Facebook: https://www.facebook.com/profile.php?id=25825307
Twitter: https://twitter.com/miltalent?lang=en
Instagram: https://www.instagram.com/natalie.oliverio/?hl=en
Leveraging Empathy and Creativity for Effective Communication
https://www.youtube.com/watch?v=6sW7Rh5UDmY
“Stop evaluating what you can't change, but start with the present moment where you are at right now.” Jenny Shtipelman, Senior Vice President, National Capital Bank of Washington and Sean Murphy, Founder and Executive Director, 1455, join us for a lively discussion on the importance of having mindful awareness, emotional intelligence, and situational awareness in your personal and professional lives. Both guests highlight how we can incorporate arts, music, and literature into our daily lives to strengthen our mental fitness muscle. Join in on the conversation on how employers can help bridge the generational gap in the workforce through facilitating dialogue around mental fitness – because #WeAreEveryone
Key Takeaways:
0:00 Intro
1:50 Jenny and Sean share trends they are seeing in the workplace when it comes to employees mental wellness and disengagement/productivity pre Covid and also in the Covid world
7:53 Sean and Jenny also talk about what they feel when they hear the word mental fitness in their own terms
14:57 Jenny talks about how she has evolved her communication strategies so as to have difficult conversations in the workplace
17:43 Sean also talks about how he has evolved his communication strategies in his company so as to help in having the difficult conversations
19:56 Jenny also explains the importance of being able to have good conversations with all types of people in terms of difficult conversations
22:59 Sean talks about mindful awareness, emotional intelligence and situational awareness as the best traits that you could have
27:03 Jenny also explains the importance of having mindful awareness, emotional intelligence and situational awareness
33:05 Sean explains how you can incorporate the arts, music and literature to help you maintain a healthy mental fitness
36:04 Jenny also talks about how people can use arts, music and literature to help them maintain a healthy mental fitness
38:11 Sean also explains the importance of re-evaluating how we incorporate art and creativity into our daily lives
41:36 Jenny talks about how different generations in the workforce should communicate about mental fitness and how they're feeling
44:54 Sean also talks about the different generations in the workforce and how they should communicate about mental fitness
51:45 Jenny shares the resources and what she does to flex her mental fitness muscles that can be helpful to people
53:50 Sean also shares the resources and what he does that helps him flex his mental fitness muscles that can be helpful to people
Shows Mentioned:
www.pivotalmoments.org
Saint Patrick's Day, or the Feast of Saint Patrick, is a cultural and religious celebration held on 17 March, the traditional death date of Saint Patrick, the foremost patron saint of Ireland.
Zoom is a videotelephony software program developed by Zoom Video Communications. The free plan provides a video chatting service that allows up to 100 participants concurrently, with a 40-minute time restriction.
T-Charts are a type of chart, a graphic organizer in which a student lists and examines two facets of a topic, like the pros and cons associated with it, its advantages and disadvantages, facts vs. opinions, et cetera.
Summer Festival: https://web.cvent.com/event/09e46134-4022-438e-9297-72ee3f323a1d/summary
Quotes Mentioned:
“We can't take care of others if we're not in a good space mentally.”
“You're bad but until you actually do it consistently, you realize that you're actually good.”
“Stop evaluating what you can't change, but start with the present moment where you are at right now.”
“Sometimes it can be super hard to get yourself out of a rabbit hole that you just put yourself in, but all it takes is a second to stop.”
“If it's something that is a little bit more difficult or more involved, it always should be a phone call because all contexts, all emotion is lost in an electronic communication.”
“The ability to sit back and listen and then ask the question about the actual issue and being empathetic is what’s going to a lot of time take difficult conversations and soften it.”
“The only thing that we can change is our attitude.”
“You can't control everything.”
“Approaching situations with both empathy and creativity enable you to understand what the other person is coming from or anticipate problems that are around the corner.”
“Seeing opportunity where other people see impossibility, I think separates successful organizations from the ones that are always operating kind of with one foot on the exit button.”
“You’re supposed to fail in order to learn from that lesson.”
“You can't always be successful.”
“Everyone wants to feel like they're not alone, everyone wants to feel heard and everyone wants to know that what they're experiencing has been experienced.”
“People know what they want and they know what they need and they will find a way to get it.”
“Art is just an antidote for cynicism.”
“The biggest thing is communication and not assuming and not taking things personally.”
“The world is changing and you need to adapt.”
“Being able to be flexible and lean into change is such an overlooked key to success.”
“You can't expect to be effective in the workforce or in your day to day if you're not honest with yourself and you're not making an actual effort to know what your needs are.”
“When you slow down, you don't make mistakes as often, you're able to multitask, you're able to remain calm even if you're going crazy inside.”
Guests Social Media Links:
Sean Murphy:
Company Website: https://1455litarts.org/
Personal Website: https://seanmurphy.net/
Facebook: https://www.facebook.com/AuthorSeanMurphy/
Twitter: https://twitter.com/bullmurph
Jenny Shtipelman:
LinkedIn: https://www.linkedin.com/in/jennyshtipelman/
Twitter: https://twitter.com/BetterBankCoach
Website: https://www.nationalcapitalbank.com/
Cultivating Workplace Culture as Solopreneurs
“You’re going to have to sink or swim.” Pamela Lynne Sorensen, President of High Frequency Consulting, and Matt Billman, Engineer at Heartcast Media and Creator of Chirpin’ DMV, discuss workplace culture as solopreneurs and what gives them discipline to stay productive and set a routine. Both guests talk about how they pivoted their communication and collaboration with clients and team members in a virtual world.
Show Notes:
0:00 Intro
1:57 Pamela and Matt talk about how the pandemic has affected their mental fitness in daily practice, time and mindset as entrepreneurs and independent contractors
5:25 Pamela and Matt talk about the feeling of working from home or virtually and when they used to go to the office and meet with people and how that has affected their mental wellness
8:54 Pamela talks about the workplace culture being a solopreneur especially in the pandemic and how she has created the discipline to keep on working each and every day
11:33 Matt also talks about the workplace culture also as a solopreneur and what gives him the discipline to keep on working especially during the pandemic and working from home
14:51 Matt talks about how he has been able to pivot in terms of collaboration with clients, team members and operating business and how the adjustment has affected his mental wellness
16:48 Pamela also talks about collaboration with clients, tam members and operating a business and how she has pivoted and how that affects her mental wellness
23:30 Matt talks about the trends in the different generations in the workforce, how they communicate about mental wellness and how they are adapting to these new technologies
24:54 Pamela also talks about the different generations in the workforce, how they communicate about mental wellness and how they are adapting to these new technologies
29:11 Pamela talks about what mental wellness means in her own terms and the five things that keeps her mentally fit
31:28 Matt also shares what mental wellness means to him and the things he does on a daily basis to be mentally fit
34:14 Matt shares the resources that help him flex his mental fitness muscle consistently
35:19 Pamela also shares the resources that help her flex her mental fitness muscle consistently too
Shows Mentioned:
www.pivotalmoments.org
Zoom is a videotelephony software program developed by Zoom Video Communications. The free plan provides a video chatting service that allows up to 100 participants concurrently, with a 40-minute time restriction.
Heartcast Media is a full service podcast production studio, we create high quality audio and video content for our clients.
The Peloton App and membership ($12.99/month) offers hundreds of workout classes that are interactive, yet intimate at the same time.
TikTok, known in China as Douyin, is a video-sharing social networking service owned by Chinese company ByteDance. The social media platform is used to make a variety of short-form videos, from genres like dance, comedy, and education, that have a duration from fifteen seconds to one minute.
Vine was an American social networking short-form video hosting service where users could share six second-long, looping video clips. It was founded in June 2012; American micro blogging website Twitter acquired it in October 2012, well before its official release on January 24, 2013.
Quotes Mentioned:
“When you don’t have a commute, you can’t really set a time management up.”
“It’s pretty easy to communicate with people because depending on our age, we’re always on our phones and computers.”
“People heard that the term transform to virtual and they took it seriously and they turned every single thing virtual.”
“You’re going to have to sink or swim.”
“Timing is everything.”
“Mental fitness, frankly, is how to get ahead of that down moment.”
“Every day we’re facing something like little hiccups here and there.”
Guests Social Media Links:
Matt Billman:
LinkedIn: https://www.linkedin.com/in/matthew-billman-43962162/
Website: https://www.heartcastmedia.com/
Podcast: https://chirpindmv.com/podcast/
Pamela Lynn Sorensen:
LinkedIn: https://www.linkedin.com/in/pamelasorensen/
Website: http://www.pamelaspunch.com/
Twitter: https://twitter.com/pamelaspunch?lang=en
Facebook: https://www.facebook.com/pamela.sorensen/
Pivoting with Strong Mental Fitness
“If you need to help to stay positive, you need to think back on the best moments of your life and write them down.” Kristina Bouweiri, President & CEO of Reston Limousine, and Micha Weinblatt, Founder and CEO of Crooked Monkey, share the new ways and mechanisms that they had to bring in as a company after COVID-19 to pivot and the hardest things they had to do to stay afloat. Both guests highlight the importance of being transparent about mental wellness in the workplace and how each generation manages mental fitness differently.
Show Notes
0:00 Intro
1:41 Kristina and Micha talks about mental fitness and what the term means in their own words
3:27 Kristina and Micha talks about how they practice mental fitness on a daily basis and how they encourage their teams to do the same
9:04 Kristina talks about new types of services and mechanisms that they started using in the company after the pandemic that helped them pivot
11:15 Micha and Kristina also talk about the new ways and mechanisms that they had to bring in as a company after COVID to pivot and the hardest things they had to do
16:22 Kristina also talks about how creating a quality customer and employee experience help support mental wellness and how she’s fuelling the brainpower of her employees to do that
18:16 Micha talks about creating a quality customer and employee experience and how that helps support mental wellness and how they are doing that in Crocked Monkey
21:35 Kristina talks about how the four generations in her company communicate about the mental fitness and mental health and how the young versus the old kind of navigate through mental wellness in the pandemic
22:24 Micha also talks about how the four generations in his company communicate about the mental fitness and mental health and how the young versus the old kind of navigate through mental wellness in the pandemic
24:10 Kristina also talks about what really helped her adapt to the Covid situation and not let stress take over
27:00 Micha also shares some of the things that they did as a company to help employees have mental fitness in the time of the pandemic
28:54 Kristina talks about what mental wellness means to her in her own words especially in this time of the pandemic and what she does to maintain mental wellness
30:45 Micha also talks about what mental wellness means to him and shares some of the practices that he does to maintain mental wellness
33:52 Kristina also talks about how the pandemic has impacted her personal life in a positive way in connection to her business life
34:43 Kristina and Micha also talks about the importance of talking through the mental wellness topic out loud
Shows Mentioned:
Google Hangouts is a cross-platform messaging app developed by Google. Originally a feature of Google+, Hangouts became a stand-alone product in 2013, when Google also began integrating features from Google+ Messenger and Google Talk into Hangouts.
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
LinkedIn is an American business and employment-oriented online service that operates via websites and mobile apps. Launched on May 5, 2003, the platform is mainly used for professional networking, and allows job seekers to post their CVs and employers to post jobs.
Kool-Aid is a brand of flavored drink mix owned by Kraft Heinz based in Chicago, Illinois. The powder form was created by Edwin Perkins in 1927 based upon a liquid concentrate called Fruit Smack.
Reiki is a form of alternative therapy commonly referred to as energy healing. It emerged in Japan in the late 1800’s and is said to involve the transfer of universal energy from the practitioner’s palms to their patient.
Yoga is a group of physical, mental, and spiritual practices or disciplines which originated in ancient India.
Quotes Mentioned:
“If you need to help to stay positive, you need to think back on the best moments of your life and write them down.”
“When you work remotely, you have to have much better communication.”
“A planned team meeting is one thing, but a spontaneous one is just so much more fun.”
“One thing that I was pretty adamant about throughout the pandemic is making sure that my team went outside.”
“If you just focus on one of thing, you’re going to end up in a lonely position.”
“What’s crazy about Covid is, if you were working, you worked harder than you ever were before.”
“I don’t think people realize sometimes how burned out they are.”
“When you don’t take care of yourself, that’s when your mental health starts to lapse.”
“You have to be critical, but you have to be positive.”
Guests Social Media Links:
Kristina Bouweiri:
Website
Phone: 703.478.0500
Email: kbouweiri@restonlimo.com
LinkedIn
Facebook
Instagram
Twitter
